WHATSAPP BUSINESS API.
Reach users on the world’s most popular messaging app through one streamlined WhatsApp Business API, officially supported by WhatsApp. We’ve partnered with Sinch, a global leader in messaging, to give you a robust, enterprise grade platform for your business communication needs. Get in touch with us to understand what kind of products we can develop for you using WhatsApp Business API.
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We have the best solution for WhatsApp API Pakistan, that’s being used and loved by organizations large and small across the globe.
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WE BRING BUSINESSES AND PEOPLE CLOSER.
Make personal conversations easy by using WhatsApp – an app so familiar it’s second nature to many of your customers.
- Turn a profile into an extension of your brand & earn recognition from your customers
- Solve problems for your customers in real-time with an app they already use
- Scale on a platform that’s already in place and talk to customers all around the world
Global enterprises use Sinch’s Super Network to connect to WhatsApp Business API
Vodafone improved it’s customer service through WhatsApp Business.
Sale Stock achieved a better consumer journey through WhatsApp Business.
BMW gets 60% fewer calls now, thanks to WhatsApp Business.
Klook gets 40% higher customer retention through WhatsApp Business.
How WhatsApp Business API Works.
As of August 2018, there is now a Business Solution for bigger companies: the official WhatsApp Business API. The WhatsApp Business API allows companies to receive and send WhatsApp messages automatically through softwares.
With the help of the BrainCrop and Sinch, the WhatsApp Business API can be used in the relationship between customer and company in two main situations: for customer service (the customer contacts the business) and notifications (the business contacts the customer).
WhatsApp doesn’t charge any fee if a customer contacts the business, the conversation is open for 24 hours and in that 24 hour window, messages sent to the customer are free of charge.
Keep in mind WhatsApp doesn’t allow any kind of marketing using their platform and every receiver needs to be opted-in before sending WhatsApp notification messages. Each notification message sent via WhatsApp Business API needs to be a pre-approved template. We understand it’s a bit complex, but our team of WhatsApp Business API experts will guide you every step of the way.